Urgent Care

FAQ - Urgent Care

Patient Charter

Useful Services and Links

Greenbrook Healthcare has a number of urgent care services which it delivers along side NHS provider organisations. In our urgent care services, patients can walk-in or call without an appointment and in the case of Walk-in/Urgent Care Centres, without registration with a GP.

These services are staffed by experienced GPs and nurses and other healthcare practitioners. They treat minor injuries and illnesses with an urgent need. These urgent care services should only be used if you require urgent medical attention and you cannot be seen by your registered GP.

• Please call 111 to access telephone advice and to access GP Out of Hours services.
• If your condition is urgent and requires immediate attention, you can walk-in to be seen by an appropriate clinician in the Walk-in Centre/Urgent Care Centre.
• Please be aware that if your condition is not urgent or immediate, you may be referred back to your GP.
• If you are seriously ill, you will be referred to Accident & Emergency.

For more information about conditions we can see in our urgent care services please see our “Frequently Asked Questions for Urgent Care”.

Kensington & Chelsea

Earl’s Court Health & Wellbeing Centre

The Earl's Court Health & Wellbeing Centre GP Practice will change provider to AT Medics as of Wednesday 1st April 2020. For more information please contact AT Medics directly on 0208 674 8500.

Walk-in service for minor illness or very minor injuries (no X-ray facilities available)

Open:
Weekdays (except bank holidays) 9am-6pm
Saturday mornings 9am-12pm

Address: 2b Hogarth Road, London, SW5 0PT
Tel: 0207 341 0300

For more information please see www.echwc.nhs.uk
 

North West Surrey

Ashford Health Centre

Nurse-led Walk-in service for minor illness or minor injuries (X-ray facilities available)

Open:
8am-8pm 365 days a year (The last patient will be booked in at 7.30pm. However, if the centre is exceptionally busy we may need to close the booking-in process slightly earlier and re-direct patients to the most appropriate service)

Address: Ashford Hospital, London Road, Ashford, Middlesex, TW15 3FE
Tel: 01784 884 000

St. Peter's Urgent Treatment Centre

St.Peter's UTC will change provider to Ashford and St.Peters Hospital Foundation Trust as of Wednesday 1st April 2020. For more information please contact the hospital directly on 01932 872000.

Open:
8am - 2am, 365 days a year 

Address: St Peters Urgent Treatment Centre, St Peters Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ
Tel: 01932 726693

Weybridge Treatment Room

This service is provided for patients referred by the  Church Street Practice  and  Rowan Tree  practice in Weybridge.

The treatments include:

• Would care clinics

• Leg ulcer clinics

• Phlebotomy clinics

• ECGs

• Injections

• Removal of clips and stitches

• Urinalysis.

Open
8am -4pm (Mon-Fri)- appointment system

Address: Weybridge Treatment Room, Church Street , Weybridge, Surrey, KT13 8DY 
Tel: 01483 782818

The Walk-In service is currently closed.

Woking Walk-in Centre

Nurse-led Walk-in service for minor illness or minor injuries (X-ray facilities available). This service is delivered in partnership with CSH Surrey. 

Open:
8am-8pm 365 days a year (The last patient will be booked in at 7.30pm. However,  if the centre is exceptionally busy we may need to close the booking-in process slightly earlier and re-direct patients to the most appropriate service)

Address: Woking Community Hospital, Heathside Road , Woking, Surrey, GU22 7HS 
Tel: 01483 846209

North West London

West Middlesex Hospital Urgent Care Centre (Hounslow)

Walk-in service co-located with Accident & Emergency at West Middlesex University Hospital for minor illness or minor injury (X-ray facilities available). This service is delivered in partnership with Hounslow & Richmond Community Healthcare.

Open
24 hours a day, 365 days a year.

Address: Hounslow Urgent Care Centre, West Middlesex University Hospital, Twickenham Road, Isleworth, Middlesex, TW7 6AF
Tel: 020 8321 6700



For more information please see: http://www.hrch.nhs.uk/our-services/clinics-health-centres/hounslow-ucc/

Northwick Park Hospital Urgent Care Centre (Harrow)

Walk-in service co-located with Accident & Emergency at Northwick Park Hospital for minor illness or minor injury (X-ray facilities available). This service is delivered in partnership with London North West Healthcare NHS Trust.

Currently Open
24 hours a day, 365 days a year.

Change in opening hours at Central Middlesex Hospital Urgent Treatment Centre
From midnight of 31 October onwards, the opening hours of the Urgent Treatment Centre will be 8am to 12 midnight, seven days a week. The service will be closed overnight between the hours of 12 midnight and 8am.

Any patients arriving after midnight will have access to a freephone to call NHS 111 for advice or signposting to other services.

For more information please see this statement from NHS Brent Clinical Commissioning Group, (click on the following link). 
 
http://brentccg.nhs.uk/en/central-middlesex-urgent-care-centre
 

Address: Harrow Urgent Care Centre, Northwick Park Hospital, Watford Rd, Harrow, Middlesex HA1 3UJ
Tel: 020 8869 3743

Hillingdon Hospital Urgent Care Centre

Walk-in service co-located with Accident & Emergency at Hillingdon Hospital for minor illness or minor injury (X-ray facilities available). This service is delivered in partnership with London North West Healthcare NHS Trust.

Open
24 hours a day, 365 days a year.

Address: Hillingdon Hospital Urgent Care Centre, Hillingdon Hospital, Pield Heath Road, Uxbridge, UB8 3NN
Tel: 01895 279 939

 

Ealing Hospital Urgent Care Centre

Walk-in service co-located with Accident & Emergency at Ealing Hospital for minor illness or minor injury (X-ray facilities available). This service is delivered in partnership with London North West Healthcare NHS trust (LNWH) and London Central West Unscheduled Care Collaborative (LCW)

Open
24 hours a day, 365 days a year.

Address: Ealing Hospital Urgent Care Centre, Uxbridge Road, Southall, Middlesex, UB1 3HW
Tel: 0208 967 5141
 

Central Middlesex Urgent Treatment Centre 

Walk-in service for minor illness or minor injuries (X-ray facilities available)

Currently Open:
8am - 12 midnight, 365 days a year
 

Change in opening hours at Central Middlesex Hospital Urgent Treatment Centre

From midnight of 31 October onwards, the opening hours of the Urgent Treatment Centre will be 8am to 12 midnight, seven days a week. The service will be closed overnight between the hours of 12 midnight and 8am.

Any patients arriving after midnight will have access to a freephone to call NHS 111 for advice or signposting to other services.

For more information please see this statement from NHS Brent Clinical Commissioning Group, (click on the following link)

http://brentccg.nhs.uk/en/central-middlesex-urgent-care-centre

Address: Central Middlesex Hospital, Acton Lane, London, NW10 7NS
Tel: 0208 453 2465

South East London

Queen Elizabeth Hospital Urgent Care Service (Greenwich)

GP Out of Hours Service: Out of hours GP services for patients registered with Greenwich Patients. Please call 111 to access this service.

Urgent Care Centre: Walk-in service co-located with Accident & Emergency at Queen Elizabeth Hospital, Woolwich, for minor illness or minor injury (X-ray facilities available).

Open:
24 hours a day, 365 days a year

Address: Queen Elizabeth Hospital, Stadium Road, London SE18 4QH
Tel: 0208 836 4360 (GP Out of Hours Patients please call 111)

Princess Royal University Hospital Urgent Care Centre (Bromley)

Walk-in service co-located with Accident & Emergency at Princess Royal University Hospital for minor illness or minor injury (X-ray facilities available).

Open
24 hours a day, 365 days a year

Address: Princess Royal University Hospital Urgent Care Centre, Princess Royal University Hospital, Farnborough Common, Orpington, Kent BR6 8ND
Tel: 01689 863 050

Beckenham Beacon Urgent Care Centre (Bromley)

Walk-in service for minor illness or minor injuries (X-ray facilities available)

Open:
8am-8pm 365 days a year
GPs and Nurse Practitioners available 8am-8pm 365 days a year

Address: Beckenham Beacon, 379-397 Croydon Road, Beckenham, BR3 3QL
Tel: 01689 866 037