Quality NHS care, putting patients first

 
How to complain or give positive feedback...

We welcome all feedback, if you want to complain about a service or give positive feedback it can be done by any of the following:

  • Write to the Service Manager at the service address (these can be found on the home page once you have selected a service)
  • Email the service (these can be found on the contact us page)
  • Phone the service and ask to speak to the manager
  • Email, write or phone the central support team at:

Email: info@greenbrookhealthcare.com
Telephone: 020 8607 1914
Address:
Greenbrook Healthcare
Hyde Park Hayes
11 Millington Road
4th Floor, Building 3,
Hayes, 
UB3 4AZ

We are sorry if you have had cause to complain about the service you have received, we welcome the opportunity to investigate yore concerns and learn from them. We aim to acknowledge all complaints within 3 working days, your concerns will be fully investigated and in most cases you will receive a full response within 4 weeks. Thank you for your feedback.


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