Quality NHS care, putting patients first

Greenbrook Healthcare is a wholly owned subsidiary of Totally PLC 

Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourcing healthcare across the UK and Ireland.


Urgent Care Service Director - North West London or South East London - fantastic development opportunity for an experienced Service Manager.

  • Full Time – 37.5 hours per week

  • Six month fixed term contract

  • £65,000 to £76,500 Per Annum (dependant on experience) + Generous Flexible Benefits 

  • Based across multiple North-West London Urgent Treatment Centres

  • Hybrid role which will entail being the Service Director for three services, one of which you will also be Service Manager for


  • NHS Pension Scheme

  • Opportunity to influence Integrated Urgent Care

  • Opportunity to progress in a definitive career path

  • Access to bespoke fully funded training programmes such as Senior Leadership Apprenticeships & training options, both degree level and bespoke in-house programmes.

  • Access to a great support network with regular 1:1's

  • Employee Assistance Programme

  • Cycle to Work Scheme

Greenbrook Healthcare, a subsidiary of Totally plc are currently looking to appoint two Service Directors to cover multiple North West London services and South East London Services respectively on a 6 month fixed term contract basis working 37.5 hours per week.

Are you a hands-on strategic Manager who understands detail and is able to support/direct teams, working with autonomy and accountability directing our brilliant Urgent Care Service?

Do you want to make a positive impact and continue to climb the ladder of our success together with us, building an excellent reputation for delivery and achieving targets/goals? 

Flexibility is key - this role is not Monday-Friday 9am-5pm! Do you have you the ability to flex and support at site level out of hours to meet the demands of our services?

If your answer to the above is "YES" - We would love to hear from you! 

Greenbrook Healthcare is the leading provider of Urgent Treatment Centres.  We have developed an extremely successful and unique Urgent Care model in both co-located and standalone UTCs.  Our hands-on approach and constant desire to always seek improvements to ensure our patients receive first class care are the reason for our success in recent years and future ambitions.    

We are now looking to make two new senior appointments for a fixed term of six months. You will be responsible for overseeing the service management teams in our North-West London or South East London services.

In this pivotal role you’ll oversee the day to day operational management of these busy services.  Whilst partnering with external stakeholders, including commissioners and acute colleagues to ensure that not only UTC targets are met but that each service is delivering clinical excellence and high patient satisfaction. 

This is a hybrid role in which you will be the Service Director for three services within a respective region. Furthermore, you will be acting as Service Manager for one of the three services you are responsible for as Service Director.

You’ll be supported in your role by excellent and highly competent local management teams, in addition to a dedicated clinical team and the support of the Operations Director and Executive Team.

This is a fantastic development opportunity for an experienced Service Manager to step up and develop their skills.

A full list of responsibilities can be found in the Job Description which you can download here.

We are looking for exceptional managers with the ability and desire to help the organisation to continue its successful development. With a generous remuneration offered, you are likely to have the following attributes:

  • Degree level or equivalent qualification/equivalent level of experience.

  • Senior NHS operational management experience

  • Excellent relationship management skills

  • HR & financial management knowledge

  • Data analysis and report writing at short notice

  • Prior experience in Urgent or Emergency departments, whilst desirable is not necessary, but more so proven experience with NHS operational management and a desire to progress in your own career whilst demonstrating an aptitude to deliver excellent patient care.

Closing date:
 Wednesday 10th March 2021
Interview date: Week commencing Monday 15th March 2021

If we receive sufficient applications before this date, we reserve the right to close the advertisement early, so it is advised you do not delay in your application.

For further information regarding this role, please contact Patrice Seyed-Hosseini at Patrice.Seyed-Hosseini@nhs.net or via telephone on 0208 607 1915.

We reserve the right to amend the closing date based upon the number of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.

Unsuccessful applications: if you have not been contacted within 3 weeks from closing date, we regret that you will not have been offered an interview on this occasion.

Greenbrook is an equal opportunities employer

Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note the following shortlisting approach will be applied:

Any staff at risk of redundancy within the Totally plc group, who meet the essential criteria, will be guaranteed an interview for this vacancy.

All remaining applications will be considered in accordance with our recruitment policy.

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